• Call to request a Telehealth visit the same way you would call to make an appointment with your provider by calling 718-945-7150 for non-urgent matters, follow up visits, medication refills or sick visits.
• Our representative will give you an appointment for a Telehealth visit and will also make sure your contact and insurance information is up-to-date and correct to avoid any confusion or delay on the day of your appointment.
• For your convenience, you will receive several reminder calls or text messages prior to your appointment. On the day and shortly before your scheduled Telehealth appointment, your provider’s staff will contact you to confirm and then conduct a telephonic or televideo visit.
• Your visit can be done via telephone or via videoconference if you have a computer, tablet or smartphone at home (our staff will assist you with setup).
• During your telehealth visit, your provider can electronically prescribe new medications and refills, if needed, with the option of having them delivered directly to your home.