Frequently Asked Questions

Family Health Center located in Arverne, Far Rockaway, Jamaica, and Red Hook, Brooklyn, NY

What is an FQHC?

An FQHC is a federally funded health center that provides complete primary care and preventative services to medically underserved communities regardless of the patients’ ability to pay.

Who can receive care at an FQHC?

Anyone can receive care at an FQHC including uninsured, underinsured, Medicaid, Medicare, and privately insured individuals.

What services do FQHC’s offer?
FQHC’s provide a wide range of services including:

• Primary care (pediatrics (Children), family medicine, internal medicine (Adult)

• Dental care

• Behavioral health and mental health services

• Chronic disease management (i.e., diabetes, high blood pressure, heart disease)

• Prenatal and women’s health services

• Pharmacy services

• Outreach and health education

• Social supportive services

• Foot care

• Family Planning services (i.e., birth control, safe sex support)

• Routine screenings and vaccines for all ages

Do I need health insurance to receive care?

No, FQHCs provide services to all individuals, regardless of their insurance status. They offer a sliding fee scale based on income and family size for uninsured patients.

What is a sliding fee scale?

The sliding fee scale is a payment model that adjusts the cost of services based on a patient’s income, family size, and ability to pay.

Do I need an appointment to receive care?

A total shoulder replacement can restore functioning and reduce shoulder pain due to a severe injury or arthritis.

How do I make an appointment?

You can call the health center directly or schedule an appointment online through our patient portal. Click here to schedule.

Are FQHC services free?

Services are not entirely free, but fees are often reduced based on income. Some services may be covered by grants and other programs for eligible patients.

Do FQHC’s provide emergency care?

FQHC’s are not emergency care facilities but can treat minor injuries and illnesses. For life-threatening emergencies, patients should visit an ER or call 911.

What documents should I bring to my appointment?

Typically, you will need:

• Photo ID

• Proof of income (for sliding fee scale eligibility)

• Insurance card (if applicable)

• List of current medications

• Medical health records

Do FQHC’s offer language services?

Yes, FQHCs often provide interpretation services to ensure language is not a barrier to receiving care.

What is the difference between an FQHC and a regular medical office?

FQHC’s are community-focused, federally funded, and required to provide services to underserved populations. They offer more complete services including social support and community outreach.

Can I get help enrolling in insurance at an FQHC?

Yes, we offer help enrolling in Medicaid, Medicare, or health insurance marketplace plans.

Arverne

6200 Beach Channel Drive, Arverne, NY 11692

Far Rockaway

1288 Central Avenue, Far Rockaway, NY 11691

Jamaica

114‑39 Sutphin Boulevard, Jamaica, NY 11434

Jamaica

118-11 Guy R. Brewer Boulevard, Jamaica, NY 11434

Brooklyn

120 Richards Street, Brooklyn, NY 11236

The Joseph P. Addabbo

Family Health Center

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AFTER-HOURS EMERGENCY PHONE: (212)-517-1878