Telehealth and How It Works

CONNECT WITH YOUR PROVIDER FROM THE COMFORT OF YOUR OWN HOME

Telehealth and How It Works

We are utilizing our TeleHealth Video Visits and Telephonic Consultations whenever possible to make sure that you and your family continue to have that all-important communication with your provider from your phone or your home.

This is how it works:

• Call to request a Telehealth visit the same way you would call to make an appointment with your provider by calling 718-945-7150 for non-urgent matters, follow up visits, medication refills or sick visits.
• Our representative will give you an appointment for a Telehealth visit and will also make sure your contact and insurance information is up-to-date and correct to avoid any confusion or delay on the day of your appointment.
• For your convenience, you will receive several reminder calls or text messages prior to your appointment. On the day and shortly before your scheduled Telehealth appointment, your provider’s staff will contact you to confirm and then conduct a telephonic or televideo visit.
• Your visit can be done via telephone or via videoconference if you have a computer, tablet or smartphone at home (our staff will assist you with setup).
• During your telehealth visit, your provider can electronically prescribe new medications and refills, if needed, with the option of having them delivered directly to your home.

KEEP DOING YOUR PART!